Customer Support at ThinkMarkets
Guiding You Every Step of the Way
At ThinkMarkets, your experience is our top priority. Our professional support team is ready to assist you with any inquiries or issues, ensuring a smooth and effective trading experience.
Reach Out to Our Support TeamMultiple Contact Options Available
Email Support
Our comprehensive FAQ section provides prompt responses, typically within one business day.
Send EmailPhone Support
Dependable support for urgent or complex issues. Contact us during weekday hours, 9 AM to 6 PM EST at ThinkMarkets.
Call NowSocial Media
Connect with us on Facebook, Twitter, and LinkedIn for the latest updates and assistance.
Follow UsHelp Center
Extensive library of tutorials, expert tips, and comprehensive guides.
Explore Our Help CenterCommunity Forum
Connect with other traders, share insights, and resolve common issues.
Become Part of Our CommunityOur customer support team is available around the clock to assist you
Live Chat
24/7
Support staff is on hand 24/7 for immediate assistance
Email Support
Maintain service excellence through continuous evaluation
Reliable support available during business hours.
Phone Support
Achieve financial independence and self-confidence
From 9 AM to 6 PM (ET)
Help Center
Always available
Access support at your convenience
Assistance Simplified
1. Log In
Sign in to the official portal and log into your ThinkMarkets account to view your profile.
2. Visit the Customer Help Center
Find the "Help" or "Support" section typically located at the bottom or main menu.
Select Your Support Channel
Choose your preferred support option, such as live chat, email, phone, or browsing self-help articles.
4. Provide Details
Have your account information and a detailed description of the issue ready for quicker assistance.
Explore Independently
Help Center
Explore our comprehensive educational resources for detailed tutorials and guides.
Access ResourceFAQs
Get quick answers to common questions about the services provided by ThinkMarkets.
Access ResourceVideo Tutorials
Watch tutorial videos to familiarize yourself with ThinkMarkets’s capabilities and features.
Access ResourceCommunity Forums
Join our active trading community to share insights and gain new trading strategies.
Access ResourceImprove Your Trading Performance
Be Precise: Provide detailed descriptions of your issue with all relevant information and updates.
Provide your account details: include necessary information and screenshots for faster assistance.
Select your preferred communication method: live chat for instant support or email for in-depth inquiries.
Check the FAQ Section: Find quick solutions to common questions before contacting support.
Have your account credentials, transaction IDs, and relevant documents ready before contacting support.
Customer Support: If immediate assistance isn't available, try alternative contact methods for quicker resolution.